Shipping Policy

All orders are shipped Monday through Friday, excluding major and national holidays on which UPS does not pick up. Please know that every attempt is made to fill and ship your order in the timeliest fashion. Orders placed before 1 p.m. on weekdays will ship out that same day. Any order placed after 1 p.m. will go out on the following business day. Orders placed over the weekend will all be processed and shipped on Monday.

Below are the shipping methods we currently offer:
  • UPS Ground – Orders are typically received within two (2) to ten (10) business days.
  • UPS 3-Day Select – Orders are received three (3) business days from the time they are shipped
  • UPS 2nd Day Air – Orders are received within two (2) business days from the time they are shipped
  • UPS Next Day Air – Orders are received the following business day after they are shipped
  • UPS Worldwide Expedited – We offer international shipping to select countries.
    Please contact our Customer Service team directly at, or via phone toll-free at 1-855-Mashburn (1-855-627-4287) for more information on details regarding delivery outside of the United States.

Shipping & Handling Charges

You may select to have your order shipped to you using any of the above-mentioned methods of shipment. Once you select your method of shipment, you will see the best-rate negotiated price with UPS to receive that method of shipment to your location. If you have any questions at all regarding selection of shipping method or shipping charges, please don't hesitate to contact our Customer Service Team at via phone toll-free at 1-855-Mashburn (1-855-627-4287) or via email at either or

For your convenience and peace of mind, we can email you a pre-paid UPS label. Should you need to make a return or an exchange, please affix this label to the box in which you ship back your return. (If you wish, you may use the original box in which your order was shipped.) When you use this label provided for your return, $8 will automatically be deducted from your credited refund amount. Please email us at or call us toll-free at 1-855-Mashburn for a pre-paid UPS label.

MASHBURN Online Services
1198 Howell Mill Road
Atlanta, Georgia 30318
1-855-Mashburn (1-855-627-4287)


You can track your shipment by using the tracking number link found in your shipment confirmation email from or Of course, do not hesitate to be in touch with our Customer Service Team if we can assist you at all in tracking your package: We may be reached via email at either of the above-listed email addresses, or toll-free via phone at 1-855-Mashburn (1-855-627-4287).