Returns & Exchanges
Need a return or exchange? Get started right here
We are committed to giving you the highest-quality product available – things you can use and love forever. However, we know that sometimes a return or exchange is necessary, and we will do everything we can to make sure you love what you have. We will happily accept returns or exchanges of unworn, unwashed, and unaltered items within 45 days of purchase.
HOW TO INITIATE A RETURN OR EXCHANGE
Please click the form at the top of the page on a desktop computer. After you answer a few questions, we'll send you a printable UPS label so that you can send your items back to us. If you have questions about the return/exchange process, please give us a call at 1-855-MASHBURN (1-855-627-4287) — we want to make it as easy for you as possible.
WHERE TO SEND YOUR RETURN OR EXCHANGE
You may drop off your return or exchange at any UPS location. To find one near you, or to schedule a pickup, please visit www.ups.com. Of course, you can always bring your items back to one of our shops for return, exchange, or tailoring. Our address is:
MASHBURN Online Returns & Exchanges
1170 Howell Mill RD NW, Suite P15
Atlanta, GA 30318